There are plenty of cloud hosting companies on the market today, still many of them are resellers who have minimal resources, particularly in terms of support. A way to distinguish them is the option to reach the company over the telephone. The level of support that you'll receive through this particular way of communication will vary based on the supplier - a few of them provide you with expert phone support, various others offer common and customer support only since some issues are more time-consuming and it's a lot less difficult to be resolved via a ticket, particularly when the situation has to be escalated. Still, it's good to find that you could always get in touch with your web hosting provider as there're lots of small problems that can be managed effectively and in a very timely manner with a telephone call, not mentioning that you can get more information for the services even before you become a client.

Phone Support in Cloud Hosting

Since we have live phone support 14 hours a day, you will be able to contact us and consult with one of our customer support agents to learn more about all of the cloud hosting plans that we supply and ensure that our servers match the system requirements for your sites prior to you buying anything. For your convenience, we have phone numbers on three different continents so that you will be able to call the one nearer to you - in the U.S.A., Great Britain or Australia. In case you're already an existing customer, you will be able to phone us about general and billing issues, or even about some technical issues. If the trouble is strictly technical or it requires more time to investigate, you should employ our ticketing system, that will allow both you and our tech support team to keep track of the details provided by either side.

Phone Support in Semi-dedicated Servers

We offer live phone support 14 hrs daily as part of the support services for each and every semi-dedicated server package that we provide. Considering that some issues are more difficult and time-consuming, you'll need to open a ticket if you come across such an issue, still for all your billing, general or minor tech issues you can always give us a call and we will assist you right away so as to save you the time you will need to spend on opening a support ticket. Even if you don't have an account yet, you'll be able to find out if you can host your internet sites on our state-of-the-art cloud platform or you'll be able to get any other general information about our semi-dedicated solutions. We now have local numbers in the USA, the UK and Australia plus a worldwide number, therefore you are able to call the one which is nearer to your region.