Phone Support in Cloud Hosting
Since we have live phone support 14 hours a day, you will be able to contact us and consult with one of our customer support agents to learn more about all of the cloud hosting plans that we supply and ensure that our servers match the system requirements for your sites prior to you buying anything. For your convenience, we have phone numbers on three different continents so that you will be able to call the one nearer to you - in the U.S.A., Great Britain or Australia. In case you're already an existing customer, you will be able to phone us about general and billing issues, or even about some technical issues. If the trouble is strictly technical or it requires more time to investigate, you should employ our ticketing system, that will allow both you and our tech support team to keep track of the details provided by either side.
Phone Support in Semi-dedicated Servers
We offer live phone support 14 hrs daily as part of the support services for each and every semi-dedicated server package that we provide. Considering that some issues are more difficult and time-consuming, you'll need to open a ticket if you come across such an issue, still for all your billing, general or minor tech issues you can always give us a call and we will assist you right away so as to save you the time you will need to spend on opening a support ticket. Even if you don't have an account yet, you'll be able to find out if you can host your internet sites on our state-of-the-art cloud platform or you'll be able to get any other general information about our semi-dedicated solutions. We now have local numbers in the USA, the UK and Australia plus a worldwide number, therefore you are able to call the one which is nearer to your region.