When your web hosting supplier supplies live chat support, you are able to talk to an agent live and find out useful information or get a problem resolved timely. The key advantage of using chat as an alternative to calling to consult with a live person is that you'll need just a computer with world wide web access, so you won't pay any charges in case you're in another country or state. What's more, it'll be easier to copy and paste info such as domain names, usernames or error messages i.e. details which are sometimes hard to share with the other party over the phone. The live chat is also a considerably faster option to contact the website hosting supplier's support crew compared to using a ticketing system. What's more, when some trouble needs more time to be dealt with, you can do something else entirely while you wait for support on the live chat, so that you won't lose time - something that is impossible if you're on the telephone.

Live Chat Support in Cloud Hosting

As part of the support services that we offer for all of our cloud hosting plans, we have live chat support that is available 24x7, even on holidays. You're able to contact us no matter if you already own an account or not, since we can support you with all kinds of things, ranging from supplying you with common info about our solutions if you aren't a client yet and you are thinking about obtaining one of the packages, to assisting you with installing an e-mail account in an email client. A part of the issues are more technical and time-consuming, therefore you will need to take advantage of the ticketing system which is built-in our Hepsia website hosting Control Panel, but we can save you time and assist you in real time on our live chat for a number of things.

Live Chat Support in Semi-dedicated Servers

We provide you with live chat support as a part of our services, so when you have any kind of questions concerning our semi-dedicated hosting plans, you can speak with our customer support team at any moment no matter if you have already purchased an account or not. Generally, the chat service is intended for billing, pre-sales and common questions and troubles, but we will help you with various tech questions too. We can help you choose the right plan for your websites in case you do not have an account yet, we can answer all of the billing questions or issues you have or we can assist you with setting up your new e-mail address on your PC or smartphone - all this will be done promptly as our live chat service is available all day, each and every day. Whenever you want support, you are able to talk to an agent and save a long time.