Support and Help Channels

  • 1 hour ticket response time

  • A one hour Ticket Solution Guarantee

  • Each ticket you submit to the technical help staff will be attended to within less than 60 mins. The common inquiries are going to be addressed immediately. However, if the service request you have submitted calls for the aid of a licensed technician, we are going to send the ticket to him and will inform you about the postponement.

  • Top quality support service

  • Top–quality Technical Assistance Service

  • We’ll be working for you 24x7 to supply guidance and customer support and also to help you with any problem that you may run into while you are controlling your virtual server. We’ll support you with all pre–configured software, such as your Operating System, server management panel (with regards to the VPS type) and the Web Control Panel produced completely by us.

  • Intuitive help center

  • An Educational Help Zone

  • An exhaustive and constantly updated article base is built into our in–house built Web Control Panel. It offers you quick tips on how to conduct all of the general site supervision duties. The Help area provides thorough how to article tutorials and step by step video lessons. You can reach the Help zone by hitting the Help or Video buttons in the top right side of each Control Panel section.