A 99.9% Server Uptime
We have set up our cloud hosting system using dependable hardware and significantly modified software. Our system administrators have installed a tweaked version of Security–Enhanced Linux on our web hosting servers in order to ensure optimal safety and reliability. We have set up several DDoS protection appliances coupled with highly effective firewall software to make sure our network is impenetrable and safe.
Our cloud hosting plans packages come with a 99.9% server uptime guarantee. And regardless of which datacenter you pick, the guarantee stays unchanged.
A 99.9% Network Uptime
Along with our cloud hosting platform, we have also built our own internal network in all our datacenters. Everything is based on top–drawer hardware parts made by Juniper. What’s more, on every single router, we have placed a firewall with an advanced set of rules in order to filter all suspicious requests.
Hence, in each of our data centers – in our USA datacenter, in our United Kingdom datacenter, in our FI datacenter, in our Eastern Europe datacenter and in our AU datacenter, you can enjoy a 99.9% network uptime guarantee. And this guarantee is available with all web hosting services in each and every datacenter.
A 30–Day Money–Back Guarantee
Like with any other service, if it’s your money at stake, you cannot feel really secure. For this reason, with all our cloud hosting packages our company offers a 30–day money–back guarantee. In case you don’t feel satisfied with our web hosting service or in case you wish to get an even more robust web hosting solution, such as a VPS web hosting plans or a dedicated web hosting plans – we’ll give you your money back in full, without any secret costs or refund taxes.
24/7 Technical Support
We’ve attentively hand–picked each single member of our 24x7 support team to make sure that we can provide the best possible tech support service you can possibly get. Each of our techs has lots of years of experience working with web hosting accounts behind his back, so they know what they are doing. Plus, they are at your disposal 24–7 – you can call them at any moment and they will reply back to you as fast as possible.
Their average response time is under 20 minutes, while with other web hosting suppliers you need to wait for days. What’s more, we offer a 1–hour response time guarantee. No matter what happens, your inquiries will be answered in under one hour.